New facilities

Clinic & Hospital Setup Consulting in India

We work as hospital setup consultants for clinics, day-care centres and small hospitals: demand and catchment study, service mix, site selection, space planning to NABH and state norms, equipment list, staffing and an opening sequence that runs registrations, fit-out, recruitment and payer empanelment together rather than one after another.

The rules of the ground

Who regulates and pays in India

IRDAI regulates health insurers and the third-party administrators that process many of their claims. For a private hospital, cashless access to a patient's policy depends on empanelment with each insurer or TPA network and on agreed package tariffs, and claims are increasingly moving onto the National Health Authority's National Health Claims Exchange (NHCX). Government schemes form a second channel: Ayushman Bharat PM-JAY and the state schemes that run alongside it, plus CGHS and ECHS panels for central government and ex-servicemen beneficiaries. Each payer has different rates, documentation and payment timelines, so the right mix is a commercial decision taken at setup, not after opening.

NMC (National Medical Commission)

Regulates medical education and practice nationally and maintains the national medical register, while state medical councils register the doctors who practise in each state.

NABH (National Accreditation Board for Hospitals and Healthcare Providers)

A board of the Quality Council of India that accredits hospitals, clinics and small healthcare organisations, with entry-level standards that give smaller facilities a realistic first step.

IRDAI (Insurance Regulatory and Development Authority of India)

Regulates health insurers and third-party administrators, including the rules on cashless treatment, claims settlement and the networks through which private hospitals receive insured patients.

NHA (National Health Authority)

Runs Ayushman Bharat PM-JAY with the State Health Agencies, leads the Ayushman Bharat Digital Mission and operates the National Health Claims Exchange used for insurance claims.

Scope

What we deliver in India

01

Feasibility and business case

Market and catchment review, specialty mix, competitor mapping, payer landscape, capital and operating cost estimates and a phased revenue model, so you decide on evidence before signing a lease.

02

Site selection and space planning

Assessment of candidate premises for zoning, access, parking and services, and a functional brief for your designer aligned with the regulator's facility design guidelines, such as the DHA Health Facility Guidelines.

03

Licensing roadmap and submissions

A step-by-step licensing plan covering initial approval, design review, inspection and activation with the relevant authority, plus coordination of trade licence, civil defence and municipality requirements.

04

Staffing plan and practitioner licensing

An opening organisation chart, job descriptions and recruitment timeline, with support for practitioner licensing through DHA Sheryan, DoH, MOHAP, SCFHS or the relevant authority for each hire.

05

Systems and equipment readiness

EMR and practice management selection that meets NABIDH, Malaffi or Riayati integration requirements where they apply, plus an equipment list and procurement plan tied to your services and budget.

06

Launch and first 90 days

SOPs, policies, front-office scripts, insurance readiness and a soft-opening plan, followed by a 90-day review of volumes, claims and patient feedback to correct course early.

Process

How the work runs

  1. Concept and feasibility

    We test the idea against the market, the regulator's requirements and your budget, and agree the service scope and facility type to license.

  2. Design and approvals

    The functional brief guides your designer; we review drawings against facility guidelines and coordinate initial approval and design review submissions.

  3. Build, hire and equip

    Fit-out, recruitment, practitioner licensing, equipment delivery and systems setup run in parallel on one integrated timeline, with weekly tracking of every dependency.

  4. Inspection and activation

    A mock inspection, final document checks and coordination of the regulator's inspection lead to licence activation and permission to receive patients.

  5. Open and stabilise

    We support the soft opening, insurance go-live and the first 90 days of operations, adjusting workflows until daily routines are stable.

Frequently asked questions

What does a healthcare consultancy in India do for a new hospital or clinic?
We plan the service mix and site, map and prepare the registrations the facility needs under state and central rules, support NABH preparation, and set up TPA, insurer and scheme empanelment so the facility can admit insured patients soon after opening. Tulazai Health manages the process and the paperwork; licences and empanelment are decided by the authorities and payers.
Is NABH accreditation mandatory for private hospitals in India?
In general it is voluntary, but it matters commercially. Insurers often look for it when agreeing tariffs, and some government schemes pay higher package rates to accredited hospitals. NABH also offers entry-level and small healthcare organisation standards, which make a first step realistic for smaller facilities. We help decide which level fits and prepare the facility for assessment.
Which law governs clinic and hospital registration in India?
It depends on the state. States that adopted the Clinical Establishments (Registration and Regulation) Act, 2010, such as Haryana, register facilities under it. Others use their own laws, for example Madhya Pradesh's 1973 Act on nursing homes and clinical establishments and Maharashtra's Bombay Nursing Homes Registration Act, 1949. We confirm the applicable route before any file is started.
Where does Tulazai Health work in India?
Our India operations office is in Indore, and we have worked with healthcare providers in Indore, Gurugram and Mumbai. We take on projects elsewhere in India where the scope suits a consultancy engagement, and our Dubai team supports clients planning across India and the GCC.
How long does clinic setup take in Dubai?
Much depends on premises, fit-out and recruitment. The DHA facility licensing steps themselves can take from about one month to several months, and practitioner licensing runs in parallel. A typical outpatient clinic project, from signed premises to opening, often spans six to nine months. We build a realistic timeline for your specific project at the feasibility stage.
Which authority licenses my clinic in the UAE?
It depends on location. Facilities in Dubai are licensed by DHA through its Sheryan system, facilities in Dubai Healthcare City by DHCR, those in Abu Dhabi, Al Ain and Al Dhafra by DoH Abu Dhabi, and those in the northern emirates by MOHAP. Each has its own design guidelines, inspection standards and activation requirements, which is why location decisions should come before design.

Complimentary 30-minute call

Talk it through with a senior consultant.

Tell us where your facility is today and where you want it to be. You leave the call with a clear next step.