New facilities

Clinic & Hospital Setup Consulting in Gurugram

For Gurugram clinics and day-care centres we test the concept against nearby corporate hospitals and specialty chains, choose a location by catchment and access, plan space to Clinical Establishments Act standards and NABH expectations, and run registration, fit-out, recruitment and TPA empanelment on one programme.

The rules of the ground

Who regulates and pays in Gurugram

Gurugram is one of the most insurance-heavy markets in India. Employees of multinational and Indian companies hold group policies administered by TPAs, many families add retail cover, and insurers negotiate firmly on package rates and room categories. CGHS panels are relevant for some providers in Delhi NCR, and Chirayu Haryana extends Ayushman Bharat PM-JAY cover to more families in the state. International patients, mostly self-pay or covered by overseas insurers and facilitators, form a separate channel with its own expectations on pricing and communication.

District Registering Authority (Clinical Establishments Act, 2010)

Registers clinical establishments in Gurugram district under the Act as adopted by Haryana, starting with provisional registration and moving to permanent registration once the facility meets the notified minimum standards.

Haryana Medical Council

Maintains the state register of medical practitioners within the National Medical Commission framework; we check registration status for every doctor before they join the roster.

HSPCB (Haryana State Pollution Control Board)

Grants authorisation under the Bio-Medical Waste Management Rules, 2016, and reviews how waste is segregated, stored and handed over for disposal.

Insurers and TPAs (regulated by IRDAI)

Decide network entry, package tariffs and cashless approvals for the corporate and retail policies that most Gurugram patients carry.

Scope

What we deliver in Gurugram

01

Feasibility and business case

Market and catchment review, specialty mix, competitor mapping, payer landscape, capital and operating cost estimates and a phased revenue model, so you decide on evidence before signing a lease.

02

Site selection and space planning

Assessment of candidate premises for zoning, access, parking and services, and a functional brief for your designer aligned with the regulator's facility design guidelines, such as the DHA Health Facility Guidelines.

03

Licensing roadmap and submissions

A step-by-step licensing plan covering initial approval, design review, inspection and activation with the relevant authority, plus coordination of trade licence, civil defence and municipality requirements.

04

Staffing plan and practitioner licensing

An opening organisation chart, job descriptions and recruitment timeline, with support for practitioner licensing through DHA Sheryan, DoH, MOHAP, SCFHS or the relevant authority for each hire.

05

Systems and equipment readiness

EMR and practice management selection that meets NABIDH, Malaffi or Riayati integration requirements where they apply, plus an equipment list and procurement plan tied to your services and budget.

06

Launch and first 90 days

SOPs, policies, front-office scripts, insurance readiness and a soft-opening plan, followed by a 90-day review of volumes, claims and patient feedback to correct course early.

Process

How the work runs

  1. Concept and feasibility

    We test the idea against the market, the regulator's requirements and your budget, and agree the service scope and facility type to license.

  2. Design and approvals

    The functional brief guides your designer; we review drawings against facility guidelines and coordinate initial approval and design review submissions.

  3. Build, hire and equip

    Fit-out, recruitment, practitioner licensing, equipment delivery and systems setup run in parallel on one integrated timeline, with weekly tracking of every dependency.

  4. Inspection and activation

    A mock inspection, final document checks and coordination of the regulator's inspection lead to licence activation and permission to receive patients.

  5. Open and stabilise

    We support the soft opening, insurance go-live and the first 90 days of operations, adjusting workflows until daily routines are stable.

Frequently asked questions

Why work with healthcare consultants in Gurugram rather than managing setup in-house?
Registration, NABH preparation, recruitment, fit-out and TPA empanelment all compete for the owner's time, and a delay in one holds up the others. We run them on one plan so the facility opens registered, staffed and able to accept cashless patients.
Does the Clinical Establishments Act apply in Gurugram?
Yes. Haryana has adopted the Clinical Establishments (Registration and Regulation) Act, 2010, so clinics and hospitals in Gurugram register with the district registering authority and must meet the minimum standards notified under it. We prepare and manage the application; registration is decided by the authority.
How long does TPA empanelment take for a new clinic in Gurugram?
It varies by insurer or TPA and by how complete the application is. Rather than quote a generic timeline, we prepare the documents early, apply in parallel to the networks that matter for your catchment and follow up consistently, so contracts land as close to opening as possible.
Can you help a Gurugram hospital attract international patients?
Yes, within limits we can stand behind. We help define the specialties and packages to offer, set up clear pricing and patient communication, and build relationships with facilitators and overseas insurers. We do not promise patient numbers; we build the pathway and the measures to track it.
How long does clinic setup take in Dubai?
Much depends on premises, fit-out and recruitment. The DHA facility licensing steps themselves can take from about one month to several months, and practitioner licensing runs in parallel. A typical outpatient clinic project, from signed premises to opening, often spans six to nine months. We build a realistic timeline for your specific project at the feasibility stage.
Which authority licenses my clinic in the UAE?
It depends on location. Facilities in Dubai are licensed by DHA through its Sheryan system, facilities in Dubai Healthcare City by DHCR, those in Abu Dhabi, Al Ain and Al Dhafra by DoH Abu Dhabi, and those in the northern emirates by MOHAP. Each has its own design guidelines, inspection standards and activation requirements, which is why location decisions should come before design.

Complimentary 30-minute call

Talk it through with a senior consultant.

Tell us where your facility is today and where you want it to be. You leave the call with a clear next step.